Monthly Archives: March 2012

Google to open its own Android store online

Google’s opening its own Android store online. There also has been some talk of Google opening a physical store as well. Do these decisions make sense for Google? I think the first does and the second does not. The challenge … Continue reading

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Government agencies demanding Facebook passwords: Here is why government should take a light hand on technology matters

The House of Representatives just killed an ammendment intended to make it illegal for employers to require that prospective employees hand over Facebook passwords before being hired, which apparently (and amazingly) is an actual practice at some government agencies. Since it … Continue reading

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Tim Callan interview in AMA Marketing News on new gTLDs

And the hits keep coming.  Months ago, before I joined RetailNext, I gave an interview on ICANN’s new gTLD initiative to the American Marketing Association’s journal Marketing News.  It appeared February 29, and I just became aware of that fact.  It’s … Continue reading

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Check out my new by-line article in Chain Store Age

My new article in Chain Store Age describes how retail analytics can mean the difference between success and failure for embattled retailers.  It builds on ideas articulated earlier in one of my posts on the RetailNext company blog and explains … Continue reading

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Why Amazon would want to become a brick-and-mortar retailer

Amazon’s recent decision to open a physical pilot store in Seattle garnered a lot of attention, including confused head scratching from those who feel that being purely internet-based in a better model.  In response to this head scratching recently wrote this … Continue reading

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Despite hiccups, successful Facebook commerce is just a matter of time

I recently posted this comment on RetailWire in a discussion of e-commerce sites on Facebook: Any discussion of Facebook’s affect on retail commerce needs to include the social marketing site’s possible future as an actual locus of bona fide online … Continue reading

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The disadvantage to customer surveys

I recently posted this comment (slightly modified) in response to a RetailWire discussion on the use of satisfaction surveys: While the instinct to learn from customers and the market is a good one (otherwise we’re just sitting around making things up), … Continue reading

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Redbox as a video streaming contender

I recently wrote this post on an online discussion about Redbox and Verizon teaming up to go into the streaming market: I’m bullish on Redbox. It’s a new paradigm that makes movie rental easier for lots and lots of people. It … Continue reading

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Learning more about in-store behavior using RFID tags

I recently posted this comment on RetailWire in a discussion about RFID tags and their use in retailers like American Apparel: American Apparel’s experience is a case study in the power of greater visibility inside the store and the benefits … Continue reading

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Where Tim has been

Sorry, everyone.  My bad. On December 19 2011, I started my new job as Chief Marketing Officer of a super exciting venture-funded startup called RetailNext.  RetailNext is like Omniture for brick-and-mortar stores.  Which is to say, RetailNext makes it possible … Continue reading

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